Customer Feedback
If you are not entirely happy with your recent experience, please raise a complaint by contacting our Sales team on [email protected] or 01827 284830
We aim to resolve your complaint as quickly as possible and if we are able to resolve your complaint within 10 working days, we will send you a final response detailing our resolution. If we are unable to provide you with a final response at 10 working days, we will send you a letter explaining the reason for delay and when we expect to issue you with a final response.
Financial Ombudsman Service
If you are dissatisfied with our response and your agreement is regulated by the Financial Conduct Authority, you have the right to refer your complaint to the Financial Ombudsman Service, free of charge, but you must do so within six months of the date of the final response or 8 week holding letter. Further information and contact details can be found on the Financial Ombudsman Service website.
Company Information
Registered office address
Unit 7 Forties, Wilnecote, Tamworth, England, B77 5DG
Company Number: 05198745